Our team is led by Matt Coles, a solicitor with over 20 years’ experience. He represents care homes across the UK, from small organisations to multi-site operators. A background in policing and as a former Prosecutor with the Crown Prosecution Service continues to serve Matt well when assisting clients dealing with investigations, regulators and enforcement actions.
He gained a personal insight into the care sector following his mother’s years in a specialist dementia home. Here, Matt saw first-hand the excellent and demanding work undertaken by carers on a daily basis. This experience helps him to see matters from all perspectives and appreciate the difficulties and conflicts that these can sometimes bring.
Vastly experienced in dealing with the CQC and local authorities, Matt also advises in relation to crisis management and reputational protection issues, as well as coroner requests for information and preparation for (and attendance at) inquests.